Law Assist Group

Law Assist Celebrates 10 Years

Law Assist Canada is celebrating being in business for 10 years!

Since its launch in June 2006, Law Assist Canada has been providing bilingual legal and financial referral services to beneficiaries right across Canada.

As we begin our 11th year, we reaffirm our commitment to exceptional customer service and will continue to grow - as we always have - by consistently sourcing talented lawyers and financial planners to join our diverse network.

To our roster of more than 2,500 professionals from coast to coast to coast who provide clients with their valued benefits each day, we say thank you for your continued commitment to Law Assist and for making such a success possible.


New Client For Law Assist

Law Assist Canada is excited to announce that we have recently signed a new, national insurer as a Law Assist client, and have been providing their beneficiaries with legal and financial services since the beginning of September.


Elite Membership News

Our Elite Membership program continues to grow. While the vast majority of memberships are being renewed annually, many others have recently been acquired. With that in mind, there are some wonderful Elite Membership opportunities, particularly for lawyers practicing in: Burlington, Calgary, Edmonton, Guelph, Halifax, Hamilton, Kitchener, London, Milton, Niagara Falls/St. Catharines, Peterborough, and Winnipeg. For these cities, there are a limited number of memberships available in certain areas of law. If you would like to find out more about Elite Membership opportunities and/or enroll, please contact Karen Kotansky via email or phone, (416) 342-1080 or toll free at (866) 632-1080.

 

Accepting Referrals

Just a quick reminder: Upon receiving a referral from Law Assist, please be sure to respond to the client within two (2) business days. If, for any reason, you are unable to accept a referral, please inform Law Assist as soon as possible so that we can manage the clients' expectation and provide them with a different referral.

 

Tender Loving Counsel (TLC)

As you know, when someone is in need of a lawyer, they are often in states of confusion, shock, fear and/or desperation. They come to you seeking sound counsel and assistance with their pressing legal matter. Please remember that behind each legal file is a person struggling. So please continue to be patient and understanding as you move their matter along to a successful conclusion.


Customer Service Best Practice

Best Practices for Excelling at Customer Service

Improving Internal Communications: Best Practices 

 

Marketing Your Small Business

5 Social Customer Service Best Practices

10 Email Marketing Best Practices for Small Businesses


Two New CSR's at Law Assist

We would like to take this opportunity to formally introduce and welcome Candide Kabongo and Carolina Duque, Law Assist's two newest bilingual Customer Service Representatives.

Please introduce yourself the next time you happen to connect and join us in making them feel welcome.